The Dual Source Dilemma

You are the sourcing manager for a new product, and every decision you make — how much to order, from which supplier, and when — will show up in your final bank balance. In The Dual Source Dilemma, cheap is not always better, fast is not always necessary, and what feels like a reasonable call today can quietly erode your financial position several periods later. The goal is not to minimise cost or maximise service in any given week — it is to understand how sourcing, inventory, and cash are connected across time, and to manage that system well enough to finish in the black.
Academic Partner:
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LEVEL
Undergraduate, MBA, Executive Ed, Graduate
TYPE
Single Player
DURATION
90 mins
DISCIPLINE
Operations Management
Introduction

The Dual Source Dilemma is a single-player procurement simulation that places participants in the role of a sourcing manager responsible for a new product facing uncertain demand. Across multiple periods, participants allocate orders between two suppliers with fundamentally contrasting profiles: Surat, a fast but expensive supplier with a short lead time, and Bangladesh, a slow but economical supplier with a longer lead time. Starting with zero cash and zero inventory, participants borrow to fund purchases and repeatedly make sourcing decisions while managing random demand, inventory levels, backlogs, and cash balances.


Performance is evaluated on the final bank balance at the end of the simulation — not on period-by-period service levels or cost minimisation. This design forces participants to confront the compounding effects of interest, holding costs, and backlog costs, and to recognise how early sourcing decisions propagate through the system in ways that are often delayed, non-intuitive, and difficult to reverse.

Learning Objectives
  • Identify bottlenecks via WIP patterns
  • Apply DBR to stabilise production flow
  • Use TOC steps to manage constraints
  • Balance batch size vs setup efficiency
  • Prioritise products by constraint throughput
Key Features
  • Two suppliers with asymmetric profiles — Surat (short lead time, higher cost) and Bangladesh (long lead time, lower cost) — requiring dynamic allocation across every period
  • Preparation phase before active demand begins, allowing participants to build initial inventory while managing cash constraints and borrowing
  • Stochastic demand generated from a configurable distribution, exposing participants to genuine uncertainty across periods
  • Final bank balance as the sole performance metric, capturing the cumulative financial impact of all sourcing, inventory, and cash flow decisions
  • Fully customisable parameters including lead times, demand distribution, gross margins, interest rate, backlog and holding costs, and simulation duration
Educational Outcomes
  1. Understand how procurement decisions drive inventory levels, backlog formation, and cash flows — including borrowing and interest — over multiple periods
  2. Recognise how lead time amplifies forecast risk and increases exposure to inventory mismatch under demand uncertainty
  3. Appreciate the compounding effects of interest, holding costs, and backlog costs on long-term financial performance
  4. Experience how early sourcing decisions propagate through the system with delayed and often non-intuitive consequences
  5. Develop a systems perspective in which sourcing, inventory, and financial decisions are evaluated through their cumulative effect rather than their period-by-period outcomes
Topics Covered
Dual Sourcing Strategy
Inventory Dynamics & Backlog Management
Lead-Time Economics
Cash Flow Management in Procurement
System Dynamics in Operations